Where healthcare challenges find solutions

Patients

Today’s patients are becoming consumers who expect a convenient, personalized and intuitive experience in all aspects of their lives, including interactions with healthcare providers. Read about the innovations that engage, inform and empower patients.

Using avatars to practice hard conversations

Using avatars to practice hard conversations

A pilot program, funded by the CDC's cancer division, is experimenting with allowing patients to ask a virtual coach questions that they might otherwise feel too uncomfortable or overwhelmed to ask a real physician.  »

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Carbon Health's epic plan for patient data

Carbon Health's epic plan for patient data

Carbon Health seeks to create a provider network based on its digital platform. The company's app, nestled in a patient's smartphone, is an electronic health record, a telehealth portal, a secure message platform, and a payment and scheduling service.

Virtual assistants like Amazon's Alexa could change the way care is delivered

Virtual assistants like Amazon's Alexa could change the way care is delivered

Some in the industry see the use of voice recognition as changing the way care is delivered, but there are significant technological and regulatory hurdles.

Need a doctor's appointment? Click it.

Need a doctor's appointment? Click it.

For today's tech-savvy consumers, patient-centric care begins before the patient steps foot in the doctor's office, hospital or clinic. It starts with the prospective patient trawling the web for provider reviews and ratings.

Engaging with patients to keep them happy and healthy

Engaging with patients to keep them happy and healthy

Healthgrades' CareChats is one of the platforms providers are using to maintain communication before and after the actual point of care. They're partnering with the makers of these platforms to help patients stay engaged, healthier, satisfied and trusting.

Leading hospital systems creating 'digital front doors' to foster brand loyalty

Leading hospital systems creating 'digital front doors' to foster brand loyalty

When they need healthcare, many consumers today go online first. There they find a slew of unfiltered information—some of it helpful, some of it less so, some of it downright misleading. Healthcare systems have taken notice.

Providers confront growing demand for instant access

Providers confront growing demand for instant access

Millennials want instant access to healthcare. That's presenting a big challenge to major health providers, as those patients give less weight to name brands or personal referrals than previous generations.

N.Y. attorney general nets penalties from health apps for misleading consumers

The makers of three popular health-related mobile apps have reached settlements with the New York attorney general's office over allegations that they could have harmed consumers by giving them wrong or misleading results.

Arming oncologists and researchers with more genomic data

Eric Lefkofsky, the billionaire co-founder of Groupon, was astonished a few years ago when he realized firsthand the marginal amount of genetic and molecular data available to cancer patients during treatment.

For hospitals: Don't get lost on your way to better wayfinding

For hospitals: Don't get lost on your way to better wayfinding

Three years ago, administrators at the University of Alabama at Birmingham (UAB) Medicine decided to tackle the issue of patients and visitors getting lost on its immense campus.

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The Transformation Hub is produced in partnership with Avia, an organization that provides information and insight about healthcare transformation. Modern Healthcare is solely responsible for the editorial content of the Transformation Hub and submission is open to all organizations.

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