I'm not receiving my e-mail newsletter (Daily Dose, HITS, Alert or Most Requested Articles). What can I do?
In many cases the cause of the problem is that your e-mail program is filtering or blocking e-mails from us. If your e-mail software or provider has blocked or filtered any of these addresses, this would cause delivery problems:
@e.ccialerts.com, @chtah.com or @cheetahmail.com.
We encourage recipients to add us to their address book.
Daily Dose: firstname.lastname@example.org
Health IT Strategist (HITS): email@example.com
Most Requested Articles: firstname.lastname@example.org
If you still do not receive your e-mail newsletter you may also need to check with your IT department for further blocking or filtering issues.
You may also contact our Customer Service department at 1-877-812-1581 or by clicking here.